Who we are

Royal Silk Travel Co., Ltd (doing business using the website address“https://yipenglanternfestival.in.th” and referred to in these terms as “yipenglanternfestival.in.th,” “we,” “our,” “us”) is part of Royal Silk Group, with offices located at 594/6 Asoke-Dindaeng Road, Dindaeng, Bangkok, 10400, Thailand. Yipenglanternfestival.in.th provides information, sell event tickets to Yi Peng Event Festival.

What personal data we collect and why we collect it

Reviews

When visitors leave reviews on the site we collect the data shown in the reviews form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

The information entered in the contact form is collected by us. By submitting the form, you have given us consent to use the information provided to respond to your inquiry through email and other channels provided by you: telephone number, social media, and communication platforms.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We automatically collect specific data from your computer or mobile device when you visit yipenglanternfestival.in.th (specifically Google Analytics)To assist us to analyze the usage of our websites and related services and to send more appropriate communications to you, we also gather and keep a record of your activity, such as content viewed, pages visited, and searches and purchases made.

Who we share your data with

We may store the contribution and submissions you make to us, including but not restricted to your reviews, photos, and ratings, openly display them on our channels, show it to other users, and use it for promotional purposes. Please note that we do not take any type of responsibility for personal data you submit on our site using public channels such as comment area, and review area.

Suppliers
We share certain private information with our suppliers. We provide information such as your name, local contact information, and pick-ups and drop-off preferences.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Payment

Our Payment system is provided by PayPal and credit card (Omise). We do not retain your credit card information on our server.

Data Removal

You reserve the rights to the information relating to you. You can request the removal of all your data including booking information by sending an email to [email protected]

Cookies

When you visit our website, We use cookies for utilizing the full features of our website, booking system, and statistic information. We do not use cookies to collect any information that could identify an individual. You have full rights to delete your cookies after your visit to our website, change your cookies setting in your browsers or view our website in private/incognito mode

Year 2021 Event Cancelled

Unfortunately we are not able to proceed with the event this year due to the restrictions regarding COVID-19. For customers who have purchase the tickets, please reach out to the support team to find the best solution.