This agreement sets the term of use, and conditions between yipenglanternfestival.in.th(“we,” “us”) and users who use this website to purchase services on yipenglanternfestival.in.th You must read these terms before using the website and all its features. The use of this website constitutes that you agree and understand all the terms and conditions listed on this page. Please read the agreement carefully, as it concerns your legal rights and limitation on these rights. If you do not agree, or accept these terms, please do not use this website to purchase any type of service. Once the service request has been submitted, the person who books, reserve, and purchases the service is deemed to agree with this agreement on behalf of all the individuals in the request.

Cancellation Policy

We provide a full refund in the case of:

  • Payment is made but the ticket is out of stock / cannot be issued
  • The ticket has yet to be issued.

Under the following condition:

  • The customer will be responsible for any transfer charges.

If the purchase does not match the above information. The cancellation/ refund request will be considered based on the cancellation policy specified on each individual product page.

Liabilities

Yipenglanternfestival.in.th acts as an intermediary between the concerned events organizers, transport companies, suppliers and the local tourist offices in providing their services to clients. we are not responsible for any losses, injuries or damages sustained by you including those incurred outside the tour programmes. Additional expenses incurred due to any delays, accidents, natural disasters, political actions, and unrests must be borne by clients. We reserve the right to modify or change the tour itinerary or services that have been confirmed for safety reasons, such as weather conditions, political riots and natural disasters without prior notice. Participation in any of our organized tours automatically implies that clients have been advised, and they have understood and accepted the above terms & Conditions.